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Love the fact the fact that this is universal vs. another brand where you buy several products for different uses. Also, the best customer service I have experienced in a long time. Thank you, thank you, thank you
Excellent correspondence & prompt service!
It is just as advertised. I actually ordered 5 of them. I had them inscribed which was easy and it looks great. I switch from tumbler to beer depending on the day. The Frost Buddy makes it easy. I did have an order issue that was made right above and beyond by customer service. I give 5 stars!!!
I purchased 2 frost buddies 2.0 and the lids for Christmas gift. Unfortunately one of the frost buddies itself wasn't quite right so the lid wouldn't screw down. Customer service was quick to send out replacement lids to try before we discovered it was the koozie itself. Once we discovered it was the frost buddy and not the lid, a replacement was sent out quickly. The people who I gift these to love them to keep their drinks cold and even say their coffee stays warm all day when used as a cup with the lid.
The 1st set of lids did not fit. Frost Buddy sent a whole new set no questions asked. Very satisfied with the product and customer service!